Contact
Email hello@promptspoint.com. One person reads all of it, so there is no ticket number and no queue to be assigned to.
About a prompt
If a prompt did not do what its page said it would, send that page's link and what you got instead. That is far more useful than a description of the problem, and it is how prompts get revised.
About billing
Refunds within 14 days are given without argument — see the refund policy. For anything else about a charge, include the email address the subscription was taken out under.
Requesting a prompt
Say what you are trying to produce and which tool you are using. Requests from subscribers are written first, and a request that describes a real task gets written before one that names a topic.
Account deletion
Mail the address above and the account, its saved prompts and its copy history are removed within a day. Deletion is handled by request rather than by a button so that one accidental click cannot destroy a subscription and a saved library.